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Views/Questionnaires

What do our Parents think of our school…

What do the children think of their school…

To view the results of what St Clare’s children think of their school click on the link 

Pupil Questionnaire Results 

Children’s Questionnaire 

 

 

Response from Parent Questionnaires March 2014

Where parents have responded that they don’t not know regarding how the school deals with bullying, many clarified this by adding a comment that said they had no experience of their child being bullied.

To view the results of the questionnaire from parents of the children at St Clare’s click here.

 

How you can express your views

Your views are important to us: we’re always keen to hear your questions, comments and concerns.

Speak with the class teacher

Parents’ evenings are held twice a year – once in the autumn term and another in the spring. We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two before or after school, and a longer discussion can be arranged within a day or two.

Speak to the headteacher

As well as speaking to the class teacher, Mrs Smith will provide you with an overview of your child’s learning (she is responsible for tracking the attainment and progress of all children in school) as well as talk about ways to support you and your child. She treats all feedback sensitively and appropriately – your feedback is one of the ways we can keep getting better and better.

Put your views in writing

Every year in the Spring Term, we send out a short survey for parents / carers. The surveys can be returned to us unnamed, if you’d prefer.

Don’t wait until the annual survey, though! If you’ve got some feedback for us, we’d like to hear from you. You could send us an email or a short note.

Contact Ofsted

Parent View gives you the chance to tell Ofsted what you think about St Clare’s Primary. It asks for your opinion on 12 aspects of school, from the quality of teaching to dealing with bullying and poor behaviour. Ofsted uses the information you provide when making decisions about which schools to inspect, and when. By sharing your views, you’ll be helping us to improve – we’ll aim to keep doing the things you praise and sort out the things you criticise. Please remember that if your feedback is specific to your own child, it might be better to contact someone at school so we can respond quickly and specifically to help your child.

At the Parent View website, you’ll also be able to see what other parents have said about St Clare’s Primary (and, if you want to, view the results for any school in England).

parent view

Look out for our communications

Your questions, comments or concerns are often answered in our communications. Every month  parents / carers receive a newsletter. The newsletters typically give parents an overview of school-wide news and issues.  This is in addition to occasional letters which are sent home whenever there is important news.

We send home paper copies of essential communications. However, we increasingly use other ways to communicate. There are various ways for you to receive our news and updates electronically. You can subscribe to our news articles via RSS or by email. If you use Twitter, you can follow us there. We also occassionally send text messages home to remind parents of important events.

Make a complaint

Complaints are rare at St Clare’s. We have an open door policy. Staff are nearly always available at the end of the school day– it’s easy to have a quick chat with teachers so most concerns are dealt with quickly. We also have senior members of staff in school who may be able to help, these are our Deputy Head Teacher Miss White, Assistant Head Teacher Mrs Price, Early Years Leader Mrs Robson and Inclusion and Special Needs managers, Mrs Rehbohm and Mrs Traylen. However, if parents feel that they are not satisfied, they may make an appointment with Mrs Smith, the Head Teacher. We will do all we can to resolve any issues.

If you feel you need to make a formal complaint then it should be made in writing to the Headteacher, who will investigate and give a response within ten days. If parents remain dissatisfied, they can appeal to the Chair of Governors. The case will then be reviewed by a Governors’ Panel and a final response given within twenty days. A copy of the School’s Complaints Policy is available here.

 

 

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Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.